Industry · Insurance
Claims processed with AI precision
One workspace per department: Claims, Underwriting, and CS. Agents that read claims, check policies, score risk, and answer nasabah with citations, on one WEAST platform.
One workspace per department · Citation-enabled · Human-approved decisions
What you can build on WEAST
A claims desk that delegates like a team
The claims agent reads documents through Document Intelligence, hits your core system over HTTP, delegates red flags to the fraud agent, and hands underwriting the risk math, while CS checks status in the same platform.
Each moving dot is a delegation between agents, and the evidence comes back on the same trail. Every handoff is traced in the run timeline, and humans approve the final call.
Claim documents
PDFs, photos, and forms arrive and are read by Document Intelligence.
Claims Processing Agent
Checks the polis and claim history, then drafts a decision memo for human approval.
Core insurance system
The agent reads and writes policy data through a custom HTTP tool.
Fraud Detection Agent
Red flags get delegated out, and the evidence comes back on the same trail.
Underwriting Agent
Receives the risk math: ratings and premium recommendations.
Customer Service Agent
Nasabah get status checks and answers cited to the exact polis.
Every delegation between agents is traced in the run timeline.
Use cases
What insurance teams build on WEAST
Claims Processing Agent
OCR and chunking turn claim documents into searchable knowledge, then the agent searches polis and claim history to draft the decision memo.
Fraud Detection Agent
Cross-references each claim against known fraud patterns and scoring models, then returns an evidence trail your team can act on.
Underwriting Agent
Reads KTP, financials, and medical records against your underwriting guidelines, then proposes risk ratings and premium recommendations.
Customer Service Agent
Answers nasabah with citations to the exact polis, and delegates claim-status checks to the claims agent in the same platform.
Document Intelligence
Polis, claim forms, medical records, and foto kerusakan become searchable, with hybrid search matching claims to policy terms and tables extracted intact.
Governance
Built for regulated insurance
One workspace per department
Claims, Underwriting, and CS each get their own space, so knowledge and permissions stay where they belong.
Citations on every answer
Every answer points back to the exact polis clause or document it came from, not a vague summary.
Humans approve decisions
Agents draft the memo and score the risk; your team signs off on approve or reject.
Tenant boundaries per workspace
Data, memory, and runs stay isolated per workspace, with audit trails on top of every delegation.
Sovereign deployment
Run WEAST in your own environment, with policy and customer data staying under your control.
Outcomes
What changes for your claims operation
Faster claims
from inbox to decision memo
Every decision traced
evidence trail for audits and disputes
One platform
claims, fraud, underwriting, and CS agents under one governed WEAST
Bring agentic AI to your enterprise
Talk to our team and deploy WEAST on your terms. Same platform, same security, wherever your data lives.
Deploy on your terms
Your data stays in the country and in the environment your regulator expects, because WEAST runs in your cloud account, your VPC, or your own data center.